Tips on Managing Conflict

Avoid talking about the person whom you have are in conflict. Talk TO them instead.
There other person has a point of view that is also legitimate and reasonable to them as your point of view is to you.
The other person may be as uncomfortable about the conflict as you are.
If you are sincere about your intentions, the other person will often be willing to find a solution.
Always keep to the issues of the discussion and avoid arguments that are personal.
Instead of dwelling on who or what caused the conflict, move to what can be done to provide a solution or alternative to the conflict that exists.