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Tips on Managing Conflict
By Raymond Keckler | October 11, 2008
- Avoid talking about the person whom you have are in conflict. Talk TO them instead.
- There other person has a point of view that is also legitimate and reasonable to them as your point of view is to you.
- The other person may be as uncomfortable about the conflict as you are.
- If you are sincere about your intentions, the other person will often be willing to find a solution.
- Always keep to the issues of the discussion and avoid arguements that are personal.
- Instead of dwelling on who or what caused the conflict, move to what can be done to provide a solution or alternative to the conflict that exists.
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